SHIPPING POLICY
- 1. Processing Times
Order Processing - All orders are processed within 1–3 business days.
- Schedule
- We process and ship orders Monday through Friday, excluding holidays.
- Tracking
- You will receive a tracking link via email as soon as your order ships.
- 2. Shipping Rates & Delivery (Domestic)
Standard Shipping: - Flat rate of $5.99 (Delivers in 5–7business days).
Free Shipping: Automatically applies to all orders over $150 (Before taxes and after discounts).
• Express Shipping: Calculated at checkout based on your location (Delivers in 1–2 business days).
RETURNS POLICY
- 1. Return Window
- • We accept returns within 14 days of the delivery date.
- 2. Item Condition Requirements
- To be eligible for a return, your item must meet the following criteria:
• Unworn, unwashed, and undamaged.
• Free of makeup, perfume, deodorant, or smoke stains.
• Original tags must be attached.
• Must be in its original packaging. - 3. Non-Returnable Items (Final Sale)
- For hygienic and clearance reasons, the following items cannot be returned:
• Sale and clearance items.
• Bodysuits and swimwear.
• Jewelry and hair accessories.
• Intimates or cosmetics. - 4. Return Shipping Fees & Process
- • Return Fee: A flat return shipping fee of $6.00 will be deducted from your final store credit amount to cover the prepaid shipping label.
• How to Start a Return: Visit our online Return Portal [Insert Link], enter your order number and zip code, and print your prepaid return label.
• Self-Shipping: If you choose not to use our label, you may ship the item back using your preferred carrier at your own expense. - 5. Refunds & Processing
- • Refund Type: We issue Store Credit only for all eligible returns. We do not issue cash or credit card refunds.
• Store Credit Delivery: Your store credit will be sent to you via an electronic gift card sent to the email address on file.
• Processing Time: Please allow 5–10 business days after we receive your package for us to inspect your items and issue your store credit. - Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us at il.b@iconictudelifestyle.shopwithin 48 hours of delivery with your order number and a photo of the issue. We will make it right immediately!